Shipping Policy

Items ordered from are shipped to you direct from our applicable 3rd party distribution centers.

Unless otherwise stated on an item description page and your invoice, shipping is free.

In Instances where more than one item has been ordered, please note that you may receive multiple parcels delivered to you.

Many of these centers are located in Mainland China or other similar locations. As such when goods are shipped into your country, customs may levy an import or other tax on the item. As this is entirely out of our control, any such taxes or charges will be for the account of the buyer.

Kila Deals will choose a shipping method that is economically viable while also reasonably fast. However shipping times may take from 5 working days to 35 working days depending on the location of the 3rd party warehouse. Please be patient.

Shipping tracking numbers for your order will be emailed to you once your order has been dispatched from the 3rd party warehouse.

Should you have any queries regarding your delivery please contact our customer services at