Items ordered from https://kiladeals.com are shipped to you direct from our 3rd party distribution centers.
Unless otherwise stated on an item description page and your invoice, shipping is free.
In Instances where more than one item has been ordered, please note that you may receive multiple parcels delivered to you.
Many of our distribution centers are located in Mainland China or other similar locations, and a few are in the USA. As such when goods are shipped into your country, customs may levy an import or other tax on the item. As this is entirely out of our control, any such taxes or charges will be for the account of the buyer.
Kila Deals will choose a shipping method that is economically viable while also reasonably fast. However, shipping times may take from 5 working days to 35 working days depending on the location of the 3rd party warehouse. Order processing takes 1 to 5 working days. Please be patient especially during times of a global pandemic such as we are currently experiencing.
Shipping tracking numbers for your order will be emailed to you once your order has been dispatched from the 3rd party warehouse.
Should you have any queries regarding your delivery please contact our customer services at email@example.com.